OYS Support
Email support
Prefer email? Send a message and include as much detail as you can so we can help sooner.
Please include:
- iPhone model
- iOS version
- OYS version
- A description of the problem
- Steps to reproduce the issue
Frequently asked questions
Where is my information stored?
Inventory information and associated media are stored locally on your device. OYS does not require an account to keep your data on the device.
How do I delete information?
You can delete individual items in the app. To remove everything the app stores locally, use Delete All Data.
What happens when I delete the app?
Deleting OYS removes its locally stored app data from your device. Files you exported elsewhere are not removed when you delete the app.
Can deleted information be recovered?
Information deleted from the app, or removed when you delete the app, is not available to recover through OYS. If you exported copies elsewhere, those copies remain where you saved them.
Privacy
For details about how OYS handles information on your device, read the privacy policy.